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Complete Medical Billing & Revenue Cycle Solutions

From patient registration to final payment, Prime Medex manages every step of your revenue cycle with precision, speed, and full HIPAA compliance — so you never leave money on the table.

Medical Billing
RCM
Denial Management
Credentialing
Prior Auth
Analytics
How It Works

Our End-to-End Billing Process

1
Registration

Patient intake & insurance verification

2
Coding

ICD-10, CPT & HCPCS assignment

3
Charge Entry

Accurate charge capture & review

4
Claim Scrub

Pre-submission quality review

5
Submission

Electronic claim submission

6
Follow-Up

Payer tracking & follow-up

7
Payment

Posting, reconciliation & reporting

All Services

Everything You Need to Maximize Revenue

Twelve specialized services — each designed to eliminate a specific revenue leak in your practice's financial cycle.

01

Medical Billing

Our core service — accurate, compliant billing across all payer types including Medicare, Medicaid, and commercial insurers. We submit clean claims the first time, every time, achieving a 98%+ first-pass acceptance rate.

Key Benefits
  • 98%+ first-pass claim acceptance rate
  • ICD-10 & CPT coding by certified specialists
  • Payer-specific billing rules applied automatically
  • ERA & EOB reconciliation included
Workflow
Encounter Review Code Assignment Claim Build Scrub & Submit
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02

Revenue Cycle Management

Full-cycle RCM from patient registration to final payment. We manage every touchpoint in your revenue cycle, reducing administrative burden while improving financial performance across your entire practice.

Key Benefits
  • End-to-end revenue cycle oversight
  • 30%+ average revenue increase
  • Reduced days in accounts receivable
  • Monthly KPI reporting & strategy sessions
Workflow
Intake Eligibility Coding Billing Collections
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03

Insurance Verification

Real-time eligibility and benefits verification before every patient visit. We check coverage, deductibles, co-pays, and authorizations upfront — preventing billing errors before they happen and protecting your cash flow.

Key Benefits
  • Real-time payer eligibility checks
  • Deductible & co-pay confirmation
  • Coverage limitation identification
  • Reduces front-desk billing errors by 70%
Workflow
Patient Lookup Payer Query Benefits Check Alert Staff
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04

Charge Entry

Accurate, same-day charge entry ensures no billable service goes uncaptured. Our team reviews encounter documentation, assigns appropriate charges, and enters them into your billing system with zero tolerance for errors.

Key Benefits
  • Same-day charge posting turnaround
  • Zero missed billable encounters
  • Modifier application & review
  • Charge audit reporting included
Workflow
Doc Review Code Selection Charge Post QA Review
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05

Claims Submission

Electronic claim submission to all payers within 24 hours of charge entry. Every claim passes through our multi-layer scrubbing engine before submission, catching errors that would otherwise cause denials or delays.

Key Benefits
  • 24-hour submission turnaround
  • Multi-layer claim scrubbing engine
  • EDI 837P & 837I claim formats
  • Real-time submission status tracking
Workflow
Claim Build Scrub Submit Track
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06

Payment Posting

Accurate, timely posting of all insurance and patient payments. We reconcile every EOB and ERA, identify contractual adjustments, flag underpayments, and ensure your AR reflects reality — giving you a true picture of your financial position.

Key Benefits
  • Same-day ERA & EOB posting
  • Underpayment identification & appeal
  • Contractual adjustment reconciliation
  • Patient balance accuracy guaranteed
Workflow
ERA Download EOB Match Post Payment Reconcile
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07

Denial Management

Our proactive denial management system works denials within 48 hours of receipt. We perform root cause analysis, prepare detailed appeal letters, track appeal outcomes, and implement systemic fixes to prevent recurring denials.

Key Benefits
  • 48-hour denial turnaround guarantee
  • Root cause analysis on every denial
  • 87%+ appeal success rate
  • Monthly denial trend reporting
Workflow
Denial Received Root Cause Correct & Appeal Resubmit
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08

Accounts Receivable Recovery

Aggressive AR recovery to collect outstanding balances from payers and patients. We work aging AR buckets systematically — prioritizing high-value claims and applying proven collection strategies to maximize every recovery dollar.

Key Benefits
  • Systematic AR aging bucket management
  • 90+ day AR recovery specialization
  • Payer & patient balance resolution
  • AR reduction of up to 40% in 90 days
Workflow
AR Analysis Prioritize Follow-Up Recover
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09

Credentialing

Fast, accurate provider credentialing and enrollment services that get you in-network with target payers as quickly as possible. We manage CAQH profiles, payer applications, and re-credentialing timelines so you never lose billing privileges.

Key Benefits
  • Enrollment with all major payers
  • CAQH profile setup & maintenance
  • Average enrollment in 30–90 days
  • Re-credentialing tracking & alerts
Workflow
Doc Gather CAQH Setup Payer Apply Track & Follow
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10

Prior Authorization

We manage the prior authorization process end-to-end — submitting requests, providing clinical documentation, following up with payers, and tracking approval status. No more authorization-related claim denials delaying care or payment.

Key Benefits
  • Same-day authorization submissions
  • Clinical documentation support
  • Real-time authorization tracking
  • Peer-to-peer review coordination
Workflow
Request Clinical Docs Submit Track & Appeal
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11

Patient Billing

Clear, professional patient billing statements and responsive support that improves collection rates while protecting the patient experience. We handle patient billing communications with empathy and efficiency — keeping patients informed without straining relationships.

Key Benefits
  • Clear, easy-to-understand statements
  • Patient payment plan management
  • Patient inquiry support & FAQ handling
  • Online payment portal integration
Workflow
Balance Calc Statement Send & Track Collections
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12

Reporting & Analytics

Actionable monthly performance reports and custom dashboards that give you complete visibility into your revenue cycle. We track the KPIs that matter — collection rate, denial rate, days in AR, payer mix, and revenue trends — and turn them into strategy.

Key Benefits
  • Monthly comprehensive performance reports
  • Custom KPI dashboards on request
  • Payer performance benchmarking
  • Year-over-year revenue trend analysis
Workflow
Data Collection Analysis Report Build Strategy Call
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Specialized Services
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Clean Claim Rate
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Denial Turnaround
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Appeal Success Rate
Frequently Asked Questions

Common Questions About Our Services

Medical billing is one component of RCM focused on claim submission. Revenue cycle management is the complete financial lifecycle, including eligibility verification, charge capture, denial management, and collections — billing is a piece of that larger system.

Denials are worked within 48 hours of receipt, including root cause analysis, correction, and resubmission or appeal preparation.

Yes. We manage CAQH profile setup, payer applications, and re-credentialing timelines, with most enrollments completed within 30 to 90 days.

Yes. Many clients start with a single service such as denial management or credentialing and expand into full-service revenue cycle management over time.

Not Sure Which Service You Need?

Let our billing experts analyze your current revenue cycle and recommend the exact combination of services that will deliver the most impact for your practice — free of charge.